Effective Date: 25/11/24

1. Subscription & Billing

• Event8 operates on a yearly subscription model for venues, performers, and suppliers.

• Your subscription begins on the day you sign up, and you will be charged annually on the same date each year to keep your account active.
   

2. Auto-Renewal & Payment Processing

• All subscriptions are automatically renewed unless canceled before the renewal date.

• The payment method on file will be charged on the renewal date as per the agreed terms.
   

3. Cancellation Policy

• If you no longer wish to continue your membership, you must cancel before your renewal date to avoid automatic charges.

• Once payment has been processed, we do not offer refunds, so it is your responsibility to manage your subscription before renewal.
   

4. Non-Payment & Account Status

• If payment is not received on the renewal date, your account may be suspended until the balance is settled.

• You may lose access to your profile and platform features during suspension.
   

5. Payment Methods

• We accept major credit/debit cards and other digital payment options.

• Ensure your payment details are up to date to prevent disruptions in service.
   

By using Event8, you agree to this payment policy. For any questions, please contact our support team:
support@event8.co.uk